FabriXAPI Global Infrastructure Support

Introduction

We are dedicated to providing exceptional support to our clients worldwide. Here are some key points to know about our global support infrastructure and services:

AWS Qualified Software

FabriXAPI proudly supports our global clients by leveraging the robust AWS infrastructure. We have successfully passed the AWS Foundational Technical Review (FTR), ensuring that our software meets the stringent standards set by AWS. This qualification highlights our commitment to delivering a secure and reliable experience.

Special Instance for North America

To cater specifically to our Business and Enterprise Tier clients, FabriXAPI maintains a dedicated instance in North America. This instance ensures optimal performance and data processing for clients in this region.

Accessing FabriXAPI Instances

Standard Instance

For users outside of North America, the standard instance is the default option. Simply log in to FabriXAPI (opens new window) using your credentials, and you will have access to our comprehensive suite of features and services. Please note that data is not shared between different instances.

North America Instance

If you are located in North America or prefer to have your data processed exclusively in North America, you can choose to log in to the North America instance. This option ensures that your data remains within North America servers for compliance and performance reasons.

Please note that if you are accessing our services from North America, you will see a distinctive banner at the top of the site indicating that you are connected to the North America server.

To learn more about accessing the North America instance or to switch your account, please contact us at support@fabrixapi.com